The Solutions Specialist will work directly with customers, consulting with them to help drive Data Theorem's integration & adoption strategies. Beyond normal integration, this can include building tools and implementing solutions to help the Data Theorem platform deliver maximum value. The role will also proactively identify issues impacting customers and works with internal teams to address them.
Guide customers with their integration options to proactively fix security issues before they hit public systems
Provide technical solutions in a professional manner within agreed timeframes
Teach technical and analytics concepts to customer audiences including developers, data architects, business users, and IT professionals
Lead customer support teams in investigating and responding to requests from customers
Communicate product feedback from customers to internal audiences
Bachelor's degree in a technical field
1+ years of experience in a customer-facing role in the BI or Cloud Space
Experience with command line and general scripting a plus
Ability to manage simultaneous, complex engagements with minimal supervision
Listening, speaking, presentation and writing skills
Principals only. Recruiters, please don't contact this job poster.
Do NOT contact us with unsolicited services or offers
Palo Alto, CA
Full-time
Mid-Level, Senior, Lead
Mobile Developer
SaaS
Securing APIs across Amazon Lambda, Google Cloud Functions and Azure Functions